Faith's Story

"I was diagnosed with cancer earlier this year. This came as a total shock, and was very traumatic. There was so much to do and think about, including immediate surgery.

Thankfully I had a life insurance policy, with a trauma cover included.I didn't know anything about putting a claim in, or even if I would be covered.

Thanks so much Steve, you made a very stressful time,a little easier with one less thing to worry about. And thanks to having trauma cover, I can recover without worrying about money. Thanks again"
This was a very stressful time for me, so rather than trying to attend to the claim myself, I gave Steve Marsden (my broker) at Lime Group a call.

Thanks so much Steve, you made a very stressful time,a little easier with one less thing to worry about. And thanks to having trauma cover, I can recover without worrying about money. Thanks again"

Steve took care of everything for me, from filing the claim to dealing with the insurance company, right through to a full payout. He was always kind and caring, and was always happy to answer my calls and questions, whether he was in his office or not, even outside work hours.

The office staff were always friendly and helpful, and would readily connect me to Steve's mobile if he was out of the office. Consequently, my claim was handled quickly, easily, and with very little effort from myself.

I feel confident to continue to have Steve look after my insurances and financial requirements moving forward from here.

Thanks so much Steve, you made a very stressful time,a little easier with one less thing to worry about. And thanks to having trauma cover, I can recover without worrying about money. Thanks again"
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